Shipping policy
Shipping Policy
Effective Date: June 17, 2025
We offer international shipping to most countries. Please review our shipping policy carefully before placing your order.
1. Shipping Timeframes
Orders are typically processed within 1–3 business days after payment confirmation. Delivery times vary by destination:
-
Europe: 6–14 business days
-
North America: 7–15 business days
-
Other Regions: 10–20 business days
Please note that delays may occur due to customs procedures, holidays, or other unforeseen circumstances.
2. Shipping Methods and Carriers
We work with trusted logistics providers such as DHL, YunExpress, and other regional couriers. Once your order is shipped, you will receive a tracking number via email or your order dashboard.
3. Shipping Fees
Shipping fees are calculated automatically at checkout and depend on the destination and package weight. Free shipping promotions may be available for certain orders or during special events.
4. Customs, Duties & Taxes
International shipments may be subject to customs duties or taxes in accordance with local regulations. These charges are the responsibility of the customer and are not included in the item price or shipping fee.
5. Incorrect or Incomplete Address
Please ensure that all shipping information is accurate and complete. Orders returned due to incorrect or incomplete addresses may be subject to additional reshipping charges.
If you have any questions about your shipment, please reach out via the contact form on our website.